FAQ Questions & Answers
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Question No: 26
Question : Contact customer support:

Answer : We are happy to help you. Please write to us at support@brahminalliance.com

 

Question No: 25
Question : To inform us of your success in finding a match:

Answer : We will be glad to hear this. Please inform us with the date of marriage and your photos. We will be featuring the success stories in the site.

 

Question No: 24
Question : For problems in logging in:

Answer : Check the user ID you are logging in with. Also note that your USER ID and PASSWORD are case sensitive.

 

Question No: 23
Question : To change your Account Information:

Answer : After logging in go to Account Area. You can change your password, email ID and contact information. Click on the relevant link and you can effect the changes you desire

 

Question No: 22
Question : If you have forgotten your password:

Answer : Click on the Forgot Password link and give your User ID and answer to the secret question you have selected to get your password

 

Question No: 21
Question : To protect your photo and horoscope:

Answer : While adding your photo/horoscope you will be asked as to whether you want to keep your photo/horoscope available for everybody to view or keep it protected. You can choose to protect the photo/horoscope and give a password so that nobody can view.

 

Question No: 20
Question : What do I do if there was any problem in including my photo?

Answer : Please send us your scanned photo as an email attachment to support@brahminalliance.com and we will have it uploaded for you.

 

Question No: 19
Question : To add a photo and horoscope to your profile:

Answer : You can add your photo and/or horoscope at any time. Go to Member Area, Add/Remove Photo or Add/Remove Horoscope link to upload your photo or horoscope. You can also protect your photo/horoscope with a password.

 

Question No: 18
Question : Search is not yielding any results. What should I do?

Answer : Please set Match Watch to YES. This will enable us to inform you whenever a new profile that meets your requirements is added.

 

Question No: 17
Question : To edit ignored profiles:

Answer : Go to Edit ignored profiles Option to edit the profiles you have ignored. This will make them appear in your search results.

 

Question No: 16
Question : To edit bookmarked profiles:

Answer : Go to Edit bookmark option to edit the profiles you have bookmarked.

 

Question No: 15
Question : To view the protected photo/horoscope:

Answer : You should contact the profile asking for the password to open the photo/horoscope. When you have the password for photo/horoscope you can open the protected photo/horoscope.

 

Question No: 14
Question : To ignore profiles:

Answer : When you have decided that you are not interested in a particular profile, click on the Ignore this profile option. This will filter this profile from appearing in your search results.

 

Question No: 13
Question : To bookmark profiles:

Answer : When you see a profile, click on the bookmark this profile option to bookmark the profile for viewing later.

 

Question No: 12
Question : To enter your expectations of an alliance:

Answer : You can give very detailed description about yourself and your expected spouse profile when you add your profile

 

Question No: 11
Question : How does one use the Match Watch feature?

Answer : Every time you search, the search criteria are saved and overwritten every time you use different search conditions. At the end of the search option, you are asked whether to enable match watch. Select yes if you wish to set your sear

 

Question No: 10
Question : What is Match Watch?

Answer : Every time you search, your search criteria is saved and used as a reference. Whenever a new profile gets posted which meets these search criteria, then you will be intimated by a mail of the addition of a new profile meeting your requirements.

 

Question No: 9
Question : To improve chances of finding a match:

Answer : Profiles with a photo get a better response. Add photo to your profile.Set Match Watch to Yes at the end of the search criteria. Whenever a new profile meeting your requirement gets posted we will send you a mail regarding the new profile.Login fre

 

Question No: 8
Question : What is "Profile Mark-Up"?

Answer : This is a feature that brings your profile to the top of the search results. After logging in, go to Account Area, select Profile Mark-Up to use this facility.

 

Question No: 7
Question : To contact the other members:

Answer : Click the Contact Profile option to write to the profile you wish to contact.

 

Question No: 6
Question : To view a particular profile:

Answer : If you have bookmarked a particular profile, using the User ID of that particular profile you can view that profile alone. After you login, go to Search Area, click on View Profile by ID, giving the Name of the profile you can view that profile.

 

Question No: 5
Question : How To Remove your profile :

Answer : Go to Member area to delete your profile.

 

Question No: 4
Question : Are there any costs attached to the service?

Answer : This service is absolutely free of cost till such time it is made a paid service. Details as to when the site will be made a paid service will be made available at a later date.

 

Question No: 3
Question : How To Modify your profile information

Answer : Log in using your user ID and password. Go to Member Area to view your profile and edit your profile.

 

Question No: 2
Question : User ID

Answer : You can choose your own user ID and you will require your User ID to login. You will be known by this User ID to others.

 

Question No: 1
Question : How to Add your profile:

Answer : Register yourself as a new user by clicking on Add Profile. Fill in all the required information after which your request will be processed an email sent to you giving your registration details